Customer voices driving positive change – your customer annual report
Our aim is to create thriving communities and we do this by delivering our Customer Promise you to. Customers just like you were involved in producing this report. They shared their experiences with us and helped us to understand what information we should include to show how we are meeting the standards in our Customer Promise.
If you want a quick overview of the report, just watch our highlight film below – or you can download and read the full report. We hope you enjoy reading it. If you have any feedback, we’d love to hear from you. Just email campaigns@orbit.org.uk.