Lockdown Heroes Award
During these exceptional times, at Orbit we have recognised that there are some exceptional people within our communities who have taken the opportunity to help those around them throughout the coronavirus crisis. As such, in this year’s event we decided to include an additional category, for which the winner has been chosen by our own internal panel of judges. This award recognises their achievements and shines a light on how they have helped their communities during these extraordinary times.
Paul Richards, Group Customer Services Director, said, "The coronavirus pandemic has both taken and impacted many lives. It will undoubtedly leave a lasting mark on everyone who experienced this unprecedented situation. During difficult times, it is remarkable how some people decide to step up and take action to support their communities and those around them who need help most. We are therefore delighted this year to be able to recognise members of the communities in which we operate, and to give special recognition to people who have been true heroes during this time. As always, it’s a pleasure to read these stories and an honour to celebrate such outstanding contributions."
The winner of The Thriving Communities Lockdown Heroes Award 2020 is…
Wendy was nominated by Cheryl Flavell, Placemaking and Partnerships Manager for Stratford and Warwick. Her nomination submission can be found below:
Wendy works with Hastings House Medical Centre, working alongside the Practice Nurse out in the community.
Wendy has spent her time visiting customers in general needs homes, extra care schemes and Independent living properties, working closely with Orbit employees and medical staff to ensure that customers are being supported. She has been instrumental in working with the customers at Ettington Lodge.
Customers have leaned on Wendy for social isolation support, and she has set up group meetings and navigated issues with them to reach the best result. Before lockdown, Wendy organised coffee mornings and meetings to provide health education about the importance of effective hand washing and how to protect against infection and prevent its spread. Since the coronavirus pandemic started, this service moved to an online and telephone platform where she has continued to engage with customers and take on new referrals. She has set up a community group, organising befriending telephone calls, shopping and prescription delivery with 180 volunteers as well as a facility to organise food for those coming out of hospital.