Am I eligible?
If you receive Guaranteed Pension Credit, you should receive the payment automatically from your energy supplier between November and March. If you don’t, you’ll need to be receiving a qualifying benefit such as Child Tax Credit, Working Tax Credit, Housing Benefit, Income Related Employment and Support Allowance, Job Seekers Allowance, Income Support, Savings Pension Credit and/or Universal Credit. Those only receiving Personal Independence Payments (PIP), Employment and Support Allowance (ESA) or Attendance Allowance alone are not eligible.
Your household must also have ‘high energy bills’. To work this out, the Valuation Office Agency (VOA) and energy suppliers will look at information such as the age, type (for example, semi-detached or detached), and floor area of your home, to help decide if it's likely to be expensive to heat, or how energy-efficient it is.
Check out our video below which gives you an overview of the Warm Home Discount scheme.
To learn more about the Warm Homes Discount scheme, please visit the Government’s website. Martin Lewis has also produced some great information on how to determine if you qualify. You can also find out more about saving on your energy bills by visiting our customer website.
Top tip
Be on alert for fake texts claiming to be from the Government inviting you to apply for the Warm Home Discount. It's a scam – the £150 will be paid automatically, so you don’t need to apply. If you think you have been scammed, here’s what to do.
Help with the increased cost of living
The increases for food, fuel, energy and general costs are having a massive impact on us all. With so much information being shared, keeping on top of it all can be an additional challenge. We’ve pulled together the most relevant and well sourced information and put it all in our brand new ‘Cost of Living hub’ Be sure to bookmark it and come back to it regularly for all the latest updates!
Want extra support? We’ve got you
Through our Better Days programme, we’ve partnered with Citizens Advice to provide you with expert money advice and support across a range of services. Visit our MyMoney webpage for more information. If there’s one near you, you can also pop into one of our Orbit Community Hubs to see your local Community Connector who will be happy to speak with you.
