Swap your home with another social housing tenant online with Homeswapper

4 October 2024

If your situation at home has changed; maybe you’re looking to upsize or downsize, or you want to move closer to work, or family and friends; you might wish to consider swapping your home with another social housing or local authority customer. This is known as a ‘mutual exchange’ - where two or more social housing or local authority housing customers exchange and move permanently into each other’s homes. It’s an option you might want to consider if you don’t qualify for a direct offer through our rehousing service.

Introducing Homeswapper

We’re excited to share that swapping your home is now simpler and more efficient with Homeswapper, a platform for social housing swaps, providing access to over 200,000 homes, with thousands more being added each week.

Homeswapper is completely free and user-friendly. The site offers a wealth of support and advice, including help with searching for potential swaps, connecting with other social housing customers and arranging viewings; until you discover your ideal new home.

Before you register with Homeswapper, visit our Swapping My Home page to check if your home is eligible for swapping. There, you'll find all the information you need about the approval process along with answers to frequently asked questions (FAQs).

To join Homeswapper, please register here. They’ll reach out to us to verify your status as an Orbit customer, before granting you free access to the platform.

Once you've found your dream home, log into your Homeswapper account to begin your application. Your swap will be managed through Swaptracker, an add-on service for landlords that manages the process and keeps everyone informed about the swap's progress through an easy-to-use dashboard. Visit Swaptracker or read the Tenant’s Guide to Swaptracker for a detailed overview of the features available to help you manage your swap.